Profit Enhancement

Looking to find new ways to increase your ROI on an online or offline campaign? Frustrated that an offer is barely breaking even for you? After spending the past decade working with hundreds of clients, the Revenue Surge team has the answer to help your campaign become a success.

Call Center Clubs

After your agents have finalized the sale with your customer, why not pitch a few additional offers to the customer. These programs are easy to sell, they pay a large commission, plus you don't have to ship a product or provide customer service.

Revenue Surge has partnered with various third party companies to provide programs for our clients to sell in their call centers on both inbound and outbound calls. These programs range from travel savings clubs to pet insurance memberships. Our goal is to find a program that fits your customer demographic and generates a significant amount of incremental profit for your campaign.

Online Membership Clubs

Upsells come in many forms, and the ones that we have found to be the most effective across all verticals are the shopping, entertainment and travel savings programs. These legitimate offers allow your customers to save a significant amount of money on things they do every week, like grocery shopping. Help your customers save some money and generate incremental profit on your calls while you do it. Its a win-win for everyone!

Sales Incentives

Sometimes a potential customer needs a little incentive to get them over the hurdle to make the initial purchase. Rather than lowering the price we've found its more effective and profitable to increase the value of the package.

We are able to help our clients accomplish this by offering rebate vouchers and gift cards for various retail and grocery stores. By including a $500 rebate, the perceived value of your offer is immediately increased, yet the low cost of the incentive is easily paid for by the increased sales that the campaign generates.

Offline Sales Savers

When an existing customer calls to cancel their monthly autoship or return your product, not only are you losing the revenue generated from the sale, but also incurring the cost of the product, the cost of the agent talking to the customer, and losing out on future orders.

Revenue Surge has developed a solution to this problem where both our clients and their customers win. Rather than refunding the entire amount back to the customer, the agent offers a $100 gas rebate card, $500 in groceries, or some other incentive along with a 25% to 50% rebate of their purchase. In exchange, the customer agrees that they will not return the product in the future and will not file a chargeback. We've found this process to be extremely effective at retaining customers for extended periods of time.

Online Sales Savers

We see it all the time, companies leaving money on the table without even realizing it. Revenue Surge has developed various solutions to combat this problem, which consist of exit sales pages, automated customer emails, cross-sells, and much more.

Our custom designed exit sales pages, have been shown to increase sales incrementally by over 40%. Here is how the process works. A visitor comes to your web site and decides that the price is to high or the offer is not appealing enough. When they leave the web site, a pop-up message asks if they would like a coupon code to save on their purchase or even to try the product free. Since these were customers that were already leaving your site, this is the perfect time to down sell them on a better offer.

Regular automated email is another great way to maintain communication with your customers. Whether it be to sell additional product or to continue branding of your company, regular correspondence is important to your overall marketing strategy.

Upsell and Cross Sells

Revenue Surge's turn-key ecommerce solution allows us to add additional products to the sales path for increased revenue on our client's sales. When we initially develop the web site and order process for a product, the Revenue Surge team works directly with the client to determine the right mix of additional products to offer the customer during the check out process.

Revenue Surge can also add private labeled savings clubs or 3rd party savings clubs to upsell path or to your post transaction receipt. As an innovator in the online savings club market, we are able to provide the most effective programs with industry high commission payout rates. Revenue Surge offers a 100% guaranteed process to generate incremental profits on web or call center sales.

Partial Sales

Often times a customer will visit your website or call your center to enquire about a product. Unfortunately, even with the best product and offer available, that customer sometimes is going to leave without finalizing or even starting their purchase. At this point the sale is lost, and the customer has moved on.

Rather than forgetting about them, let our sales team contact the customer to present a more attractive offer in hopes of generating a completely incremental sale for your company. We work with our clients to write a script and formulate the best possible offer they have available. On average this results in 5 to 10% additional sales.